Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping arrives within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay for secure checkout.
How do I choose the right size?
Please refer to our detailed Size Guide located on each product page, which includes specific measurements to help you find the perfect fit.
Can I cancel or modify my order?
Orders can be modified or cancelled within 1 hour of placement. Please contact our support team immediately to request changes.