Returns & Exchanges

At RIHOAS, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return window from the date of delivery for most products in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Log into your RIHOAS account and select the items you wish to return from your order history to generate a return authorization.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging with all tags attached, ensuring the product is unworn and unwashed.

  • 3.
    Ship the Items

    Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.